FAQS

Warranty

we provide 1-3 years limited warranty to our chairs and we will replace only necessary          components at our discretion, without charge to you during the warranty schedule, and warranty does not include color matching
for PU/PVC/leather, mesh, chrome, we guarantee 1 year;
for mechanism, gaslift, base, castors, structure, we guarantee 3 years

Packing:

KD/assembled, both available
KD, nock down packing, we always do KD packing and it can load more qty in this way
Assembled, the chair is assembled before packing, the carton size is much bigger with  less     loading.

MOQ:

20'GP container order

Leadtime:

for standard products:
30-40 days for container order; 15 days for sample order

Delivery terms:

FOB/C&F/CIF, available

Payment terms:

T/T,30% as deposit, balance payment against copy of BL.
L/C at sight ,irrevocable

Contact us:

NEW ERA HOLDING GROUP LTD.
ANJI FENGCHENG FURNITURE CO., LTD.
Address: Fantan Industrial Park, Anji County, Zhejiang Province, China
Postal code: 313300
TEL:0086-572-5131715
FAX:0086-572-5311928
EMAIL:sales@newera-furniture.com
WEBSITE: www.newera-furniture.com